Important: These terms are provided as a template and should be reviewed by qualified legal counsel before reliance. They do not constitute legal advice.
These Terms of Service ("Terms") govern your access to and use of the HypnoVox platform ("Service"), operated by HypnoVox ("we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use the Service. We recommend that you read these Terms carefully before using HypnoVox.
HypnoVox is a business-to-business software-as-a-service (B2B SaaS) platform designed for qualified hypnotherapists and allied therapy professionals. The Service provides:
The Service is intended solely for use in the context of legitimate therapeutic practice. It is not intended for general audio recording, entertainment, or any purpose unrelated to professional therapy.
When you register for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
As a therapist using HypnoVox, you are the data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in respect of any personal data you collect, store, or process through the Service. This includes all client information and session recordings.
You must notify us immediately if you become aware of any unauthorised use of your account or any other breach of security.
As a user of the Service, you acknowledge and agree to the following obligations:
You must obtain explicit, informed consent from every client before recording any therapy session. This consent must comply with applicable data protection legislation, including the UK GDPR, and must be documented in a manner that can be evidenced if required. It is your sole responsibility to ensure that valid consent is in place before using the recording features of the Service.
As the data controller, you are responsible for complying with all obligations under the UK GDPR and the EU GDPR (where applicable), including but not limited to: maintaining a lawful basis for processing, responding to data subject access requests, conducting data protection impact assessments where appropriate, and maintaining records of processing activities.
You represent and warrant that you hold appropriate professional qualifications, accreditations, or registrations required to practise hypnotherapy or allied therapy in your jurisdiction. You agree to maintain such qualifications throughout your use of the Service.
You shall use the Service exclusively for the purposes of legitimate therapeutic practice. You must not use the Service to record, store, or share audio for any purpose outside of professional therapy, including but not limited to surveillance, harassment, or any unlawful activity.
In providing the Service, HypnoVox acts as a data processor on your behalf. We process personal data (including audio recordings and client information) only in accordance with your instructions and for the purpose of delivering the Service.
The specific terms governing our data processing activities are set out in our Data Processing Agreement (DPA), which forms part of these Terms. The DPA details the categories of data processed, the purposes of processing, our security measures, sub-processor arrangements, and the rights and obligations of both parties.
By using the Service, you agree to the terms of the DPA. A copy of the DPA is available upon request by contacting us at the address provided in Section 13 below.
You agree not to:
We reserve the right to suspend or terminate accounts that violate this acceptable use policy without prior notice.
Your content: You retain full ownership of all recordings, client data, and other content you create or upload through the Service ("Your Content"). HypnoVox does not claim any intellectual property rights over Your Content.
By using the Service, you grant us a limited, non-exclusive licence to host, store, and transmit Your Content solely for the purpose of providing the Service to you. This licence terminates when you delete Your Content or close your account.
Our platform: The HypnoVox name, logo, website, application, and all related software, designs, and documentation are the intellectual property of HypnoVox. Nothing in these Terms grants you any right to use our branding or intellectual property except as necessary to use the Service.
We endeavour to maintain the availability of the Service at all times but do not guarantee uninterrupted or error-free operation. The Service may be subject to temporary downtime for maintenance, updates, or circumstances beyond our reasonable control.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with reasonable notice where practicable. In the event of a planned discontinuation of the Service, we will provide reasonable notice to allow you to export your data.
Audio recording quality and functionality may vary depending on your device, browser, and network conditions. HypnoVox is not responsible for failures in recording caused by client-side hardware or software limitations.
To the fullest extent permitted by applicable law, HypnoVox shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunity, or loss of goodwill, arising out of or in connection with your use of the Service.
Our total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the total amount paid by you to HypnoVox in the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits our liability for:
You acknowledge that the Service is a tool to assist your practice and does not replace professional judgement. HypnoVox bears no responsibility for the therapeutic outcomes, clinical decisions, or professional conduct of any therapist using the Service.
You may terminate your account at any time by contacting us. Upon termination, we will provide a reasonable period (no less than 30 days) for you to export your data before deletion.
We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms or engage in conduct that we reasonably believe is harmful to the Service, other users, or third parties.
Upon termination of your account (whether by you or by us):
Certain provisions of these Terms shall survive termination, including but not limited to intellectual property, limitation of liability, and governing law.
We reserve the right to update or modify these Terms at any time. When we make material changes, we will notify you by email or through a prominent notice within the Service at least 30 days before the changes take effect.
Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree with the updated Terms, you must stop using the Service and close your account.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
If you have any questions about these Terms, please contact us:
Email: support@hypnovox.app
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